Customer feedback is invaluable for any Ecommerce business to improve its products, services, and overall customer experience. When it comes to Shopify, finding the right customer feedback app that seamlessly integrates with your store is essential. In this article, we will explore three top-notch customer feedback apps for Shopify that offer unique features to collect feedback effectively. We’ll discuss Traxoft for image voting, Google Forms for free surveys, and Zigpoll Customer Surveys for post-purchase feedback.
Traxoft image voting:
Traxoft is a simple yet powerful customer feedback app that specializes in image voting. With Traxoft, you can easily create visually engaging polls and gather customer opinions on specific products or designs. The app seamlessly integrates with Shopify, allowing you to embed image voting polls anywhere on the site. Traxoft’s intuitive interface enables customers to participate in the voting process effortlessly, providing valuable insights into their preferences. By leveraging Traxoft, you can engage customers and make data-driven decisions to optimize your product offerings and increase customer satisfaction.
Google Forms:
While not specifically designed for Shopify, Google Forms offers a versatile solution for embedding surveys into your store. With Google Forms, you can create customized surveys with various question types, including multiple choice, text input, and more. Once you’ve created a survey using the user-friendly Google Forms interface, you can easily embed it into your Shopify store using HTML code. Google Forms provides extensive customization options, robust data analysis features, and the ability to export survey responses for further analysis. Integrating Google Forms with your Shopify store gives you the flexibility to gather detailed feedback from your customers.
Zigpoll Customer Surveys
Zigpoll Customer Surveys is a dedicated customer feedback app specifically designed for Shopify stores. This app allows you to create post-purchase surveys to collect feedback from customers after they have completed their transactions. Zigpoll offers a range of question types, including rating scales, multiple choice, and open-ended questions, enabling you to gather specific insights tailored to your business needs. With Zigpoll, you can measure customer satisfaction, identify areas for improvement, and gain valuable feedback to enhance the overall customer experience. The seamless integration with Shopify ensures that you can collect post-purchase feedback efficiently and make informed business decisions.
Selecting the best customer feedback app that integrates with Shopify is crucial for effectively gathering and analyzing feedback to improve your business. Traxoft, with its image voting feature, offers a visually appealing way to collect customer opinions on specific products or designs. Google Forms, although not Shopify-specific, provides a versatile platform to create surveys and gather detailed feedback from your customers. Zigpoll Customer Surveys, tailored for Shopify, focuses on post-purchase feedback to enhance customer satisfaction and drive improvements. Evaluate your specific requirements and choose the customer feedback app that aligns best with your business goals, ensuring seamless integration with your Shopify store and enabling you to make data-driven decisions for continued growth and success.